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138 Old Liverpool Rd, Liverpool, NY 13088
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Jennifer
-
Family/friend
5.0
Review for Keepsake Village
I chose this location because of the staff, the communication as well as the location. My father is very happy at Keepsake. I would recommend.And as a nurse I will tell you that staffing is an issue everywhere. The key is to be involved with the people caring for your loved one. Be involved in the day to day life.
About the facility Keepsake Village
At Keepsake Village, a memory care community licensed by the state of New York, our goal is to provide the highest quality of life for each of our residents. We offer a calm, stress-free environment with therapeutic social stimulation, personal care assistance plus medical evaluations. Our approach features research-based care practices to help our residents experience the best life possible. Our extensively trained staff is more than capable to respond to the special needs of our residents! Located in the heart of Central New York and just minutes away from Downtown Syracuse, you'll have peace of mind knowing that anything one might need is right on our doorstep.
Senior living options offered
Memory Care
Pricing for Keepsake Village
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Keepsake Village
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Compare
Keepsake Village
138 Old Liverpool Rd, Liverpool, NY 13088
Brookdale Liverpool
4055 Long Branch Road, Liverpool, NY 13090
Brookdale Bellevue AL/MC
4330 Onondaga Boulevard, Syracuse, NY 13219
The Hearth at Greenpoint
150 Old Liverpool Rd, Liverpool, NY 13088
9.1
Review score
18 reviews
9.1
Review score
18 reviews
5 star
72%
4 star
11%
3 star
11%
2 star
6%
1 star
0%
9.3
Review score
42 reviews
9.3
Review score
42 reviews
5 star
52%
4 star
31%
3 star
5%
2 star
7%
1 star
5%
9.1
Review score
51 reviews
9.1
Review score
51 reviews
5 star
44%
4 star
24%
3 star
24%
2 star
2%
1 star
6%
8.7
Review score
35 reviews
8.7
Review score
35 reviews
5 star
50%
4 star
26%
3 star
9%
2 star
6%
1 star
9%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Amenities at Keepsake Village
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- High Acuity Care
- Memory Care
- Diabetic Care
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Gluten-free
- Kosher
- Restaurant Style Dining
- Pureed Meals
- No Sugar
- International Cuisine
- Meals Provided
- Guest Meals
- Special Dining Programs
- Professional Chef
- Low / No Sodium
- Vegetarian
Room Amenities
- Handicap Accessible
- Ground Floor Units
- Air Conditioned
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Garden View
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
- Resident Parking Available
- Property Convenient to Public Transit
- Transportation at Cost
Common areas
- Central Fireplace
- Outdoor Common Areas
- Indoor Common Areas
- Outside Patio
- Beauty Salon
- Private Bath
- Meeting Room
- TV Lounge
Recreational areas
- Fitness Center
- Raised Garden Beds
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Intergenerational Programs
- Activities On-site
- Devotional Activities On-Site
- Day Trips and Outings
- Community Service Programs
- Art Classes
- Live Musical Performances
- Birthday Parties
- Holiday Parties
- Gardening Club
- Sensory-based Programs
- Yoga / Chair Yoga
- Visiting Chaplain or Priest
- Activities Off-site
- Karaoke
- Reminiscence Programs
- Brain fitness / Dakim
- Live Well Programs
- Trivia Games
- Other Religious Services
- Christian Services
- Stretching Classes
- Live Dance or Theater Performances
- BBQs or Picnics
- Catholic Services
- Devotional Activities Offsite
- Pet-focused Programs
Reviews
for Keepsake Village
Write a review
A Place for Mom has scored Keepsake Village with 9.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Keepsake Village has 18 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.4
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored Keepsake Village with 9.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Keepsake Village has 18 reviews with an average "overall experience" of 4.5 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Memory Care
March 18, 2024
Our experience at Keepsake Village
I don't really think that our experience is necessarily a good barometer. My husband was there about a month. The reason I sent him there was because they said they could manage his diabetes and aggression. They could not. He was sent to the hospital 2x because of his blood sugar. The 2d time he stayed in the hospital until he passed away. To be fair I don't know if the place exists that would address the challenges that we faced- which is really too bad because my husband can't be the only person who had the difficulties he had, yet there seemed to be no facility which was equipped to an handle a patient like him. It was a frustrating and heartbreaking experience
Jennifer - Family/friend
Memory Care
March 1, 2024
Review for Keepsake Village
I chose this location because of the staff, the communication as well as the location. My father is very happy at Keepsake. I would recommend.And as a nurse I will tell you that staffing is an issue everywhere. The key is to be involved with the people caring for your loved one. Be involved in the day to day life.
Janet B - Family/friend
Memory Care
February 21, 2024
Positive experience and very caring staff
My loved one was in a rehab facility and when they evaluated her, the only match we could find for her was Keepsake Village. Our experience was very good. Mom was only there for 6 weeks. She had a UTI and had to go to the hospital, then rehab. After rehab she came to live with us until she passed on [date removed]
Anonymous - Family/friend
Memory Care
January 24, 2024
Review for Keepsake Village
I picked this community because of location to me. Costs have gone up, the activities are not everyone's cup of tea. They need to be geared more for active people as well as for those less active. The staff are mostly wonderful, they are willing to work with the family. Memory care is considered assisted living but the doors are locked for safety. I thought there were more services than there are. Memory Care is a lot of money but it keeps dad safe.
Anonymous - Family/friend
Memory Care
January 22, 2024
Review for Keepsake Village
We picked this community because, there was a bed available for the care she needed. I would recommend to others. Everyone was so kind.
Elizabeth - Family/friend
Memory Care
September 13, 2023
Review for Keepsake Village
For the month that mother has been there it's a great place. We picked this community because of there were nurses there that use to work with me. And the staff seemed so friendly.
Response from Keepsake Village
September 14, 2023
Thank you so much for leaving a review, Elizabeth! The Keepsake Village at Greenpoint team works very hard to provide phenomenal care, and they appreciate your kind words. Thank you for choosing The Hearth for your mother!
Anonymous - Family/friend
Memory Care
September 8, 2023
our families experience
We cannot comment on the meals and dining service because we have not been there while our loved one is eating. I have a peace about my brother, knowing he is well cared for and safe. They have done an excellent job of taking care of my loved one and based on the experience so far, I would recommend them to other families.
Response from Keepsake Village
September 11, 2023
Thank you so much for the kind review! The Keepsake Village at Greenpoint team works very hard to compassionately care for our residents, and they appreciate your kind words. Thank you for choosing The Hearth for your brother.
Anonymous - Family/friend
Memory Care
July 7, 2023
Review for Keepsake Village
I would only recommend someone going there if they have full-blown Alzheimer's, or really really bad dementia. We picked this community, because of timing and was also the best fit at the time for my mother in law that has anxiety around a lot of people. Smaller facility. The only thing people need to be aware of is that a lot of the people there are more full on Alzheimer's, and really bad dementia. It's not a great place for elderly that are showing signs of dementia. (Beginning stages)
Response from Keepsake Village
July 26, 2023
Hello! Thank you for taking the time to leave a review. Keepsake Village at Greenpoint is a dedicated Memory Care community specifically designed for those with a moderate or advanced Alzheimer's or dementia diagnosis. Thank you for your feedback, and thank you for choosing The Hearth!
Gary - Family/friend
Memory Care
June 29, 2023
a nice community with friendly staff
They were wonderful in every category. My wife got excellent care the 5 and half months she was there. I couldn't be more pleased with Keepsake Village and based on the experience we had with the community, we would absolutely recommend them to other families.
Response from Keepsake Village
July 26, 2023
Hi, Gary! Thank you so much for the kind words! The Keepsake Village at Greenpoint team works extremely hard, and they appreciate you taking the time to leave a review. Thank you again for your feedback, and thank you for choosing The Hearth!
anonymous - Toured community
Memory Care
March 16, 2023
Tour experience
We did not realize from just the tour that they could not handle advanced stages of Alzheimer's care. The day we went, she was having a good day. She needed more help one on one than they give. It is a very nice place though.
Dave - Family/friend
Memory Care
February 22, 2023
Outstanding memory are
In my experience, Keepsake Village has the ability to care for dementia patients more comprehensively than the com n the market. They have an enhanced licensure that lets them keep folks longer. It is definitely the best long-term solution I have found and this is our second memory care facility experience.
I would absolutely recommend Keepsake Village to other families looking for memory care.
Leslie - Family/friend
Memory Care
August 3, 2022
Great
I would tell others that my loved one is happy and well cared-for. Communication when there are concerns has been a positive experience for the most part. The staff is caring and positive when interacting with residents.
jeffrey fuegel - Family/friend
Memory Care
July 17, 2022
very dissatisfied
my mom was there about one year. care started out being pretty good but as months went by keeping employees became a problem. staff seem to be not dedicated thus residents did not always get good care. my mom had no soap,shampoo or toothpaste when i went to visit her. In addition she got a bad infestation of bed bugs. my mom is no longer there . thank god. one last point the rent/lease contract has no exceptions to 30 day notice upon cancellation. In other words, if resident dies there you pay one months rent
Gary D - Family/friend
Memory Care
April 29, 2022
Highly recommended
We were so happy with Keepsake Village that we cancelled all of our other tours and I am glad we did because everything is working out great. [name removed] the director was born to do this job, she is absolutely wonderful. She really takes a personal approach to everything and knows everyone by name. It is expensive, but she is being well taken care of so it is worth it. I would highly recommend Keepsake Village to other families.
Anonymous - Family/friend
Memory Care
February 24, 2021
my review
The staff jumped through hoops to get us into the community. They went above and beyond to secure our loved a spot. I would recommend this community to others
Response from Keepsake Village
May 2, 2022
Thank you so much for leaving a 5-star review, [name removed]! The Keepsake Village team has a deep passion for seniors, and they're very appreciative of your kind words. - Katie, VP of Marketing & Communications
anonymous - Family/friend
Memory Care
September 11, 2016
The move m experience was for from positive(January 2017). They were supposed to have room painted, carpet cleaned and furniture that was there taken out so we could move my other own furniture in. Two days prior to our scheduled move in, we called Lisa Merrill to make sure this ward would be all set and was assured it would be on move in day, when had arranged for help from friends/family to helpful. the morning, upon arrival to keep sure the room had furniture in it, walls were dirty and unpainted + carpet had not been cleaned. Unfortunately we had no choice but to move in once the furniture there had been taken out. Though Lisa was aware of my anger and disappointment, she was more interested in getting the cheque from us. The worst have since been fixed but it made for a stressful start inn what was already a stressful situation. Some staff are great and worked hard to amend the situation. Others did not.
Response from Keepsake Village
September 13, 2016
Thank you for your feedback. We are sorry to hear that you haven’t had an entirely positive experience with us here at Keepsake Village at Greenpoint. It is essential that we have provided you and your loved one with a smooth transition; we do apologize that you do not feel as though that was provided to you. After our discussion regarding this, I do hope that you feel as though your concerns have been addressed and resolved. Please give me a call at [removed] if you would like to further discuss things. Sincerely, Matthew Lefever, Executive Director
Sharon Klemento wski - Family/friend
Memory Care
June 20, 2016
My dad has dementia,and we recently had to place him here.they are very attentive to him and watch him closely.He has a very nice room and his helpers(staff)are very friendly and understanding to him even though he does not want to be here.(doctor's orders that he stay here.)
Response from Keepsake Village
June 23, 2016
Hi Sharon! Thank you very much for your feedback! We are pleased to hear that you have had a positive experience with us here at Keepsake Village at Greenpoint. We are so happy to have you and your father as part of our Hearth family.
Sincerely, Matthew Lefever, Executive Director
Debbie - Family/friend
Memory Care
January 12, 2014
Keepsake Village at Greenpoint, Liverpool, NY
Since moving my mother into Keepsake Village at Greenpoint in Liverpool, NY, we have been very pleased with the services and care. She has only been there for 2-1/2 months, but so far the staff has been very responsive to our concerns. We did have one issue that had to be brought to the director's attention, but it was dealt with quickly and we received a satisfactory result. The facility has activities all day long, even on the weekends, to keep the residents engaged. The food, from what my mother tells me, if very good (although she complains that they don't put salt on the table). They have several outings per month and seem to try to accommodate as many residents as are interested in participating. The facility is clean and bright and the staff always seems upbeat and has a lot of patience with the residents. Overall, I would definitely recommend Keepsake Village to anyone who has a loved one dealing with dementia or Alzheimer's and who lives in the Liverpool, NY area.
Response from Keepsake Village
August 19, 2016
Hi Debbie, Thank you very much for your feedback! We are pleased to hear that you have had a positive experience with us here at Keepsake Village at Greenpoint. Sincerely, Matthew Lefever, Executive Director
Viewing 1-18 out of 18 reviews
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Frequently Asked Questions about Keepsake Village
Keepsake Village offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Keepsake Village 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (315) 451-4567 to reach a resident at Keepsake Village.
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