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Heathwood Assisted Living at Penfield

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100 Elderwood Ct., Penfield, NY 14526

9.4
Review score
13 reviews
Add review
9.4
Review score
13 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
Heathwood Assisted Living at Penfield
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Heathwood Assisted Living at Penfield community exterior
1515 Photos available
44 Floor plans available
Heathwood Assisted Living at Penfield in google map
street view of Heathwood Assisted Living at Penfield

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Anonymous
-
Family/friend
4.0
I would recommend it is a wonderful facility and they do have a kind friendly staff
Overall we have been happy and so has my mom. Her experience has been very positive - she has a lot of friends there and the staff, for the most part have been great.

About the facility
Heathwood Assisted Living at Penfield

Heathwood Assisted Living at Penfield in Penfield, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Heathwood Assisted Living at Penfield

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Library
  • Indoor Common Areas
  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Meeting Room
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Catholic Services
  • Devotional Activities Offsite
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Devotional Activities On-Site
  • Day Trips and Outings
  • Art Classes
  • Holiday Parties
  • Live Musical Performances
  • Birthday Parties
  • Wine Tasting
  • Gardening Club
  • Visiting Chaplain or Priest
  • Yoga / Chair Yoga
  • Activities Off-site
  • Wii Bowling
  • Cooking Classes
  • Brain fitness / Dakim
  • Other Religious Services
  • Trivia Games
  • Happy Hour
  • Stretching Classes
  • Live Dance or Theater Performances
  • BBQs or Picnics

Compare

Heathwood Assisted Living at Penfield community exterior
Heathwood Assisted Living at Penfield

100 Elderwood Ct., Penfield, NY 14526

Legacy at Grande Vie
Legacy at Grande Vie

2140 Five Mile Line Rd, Penfield, NY 14526

Baywinde Senior Living community exterior
Baywinde Senior Living

100-200 Kidd Castle Way, Webster, NY 14580

Creekstone outdoor common area
Creekstone

20 Crossing Creek Dr, Fairport, NY 14450

9.4
Review score
13 reviews
9.4
Review score
13 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
32 reviews
9.2
Review score
32 reviews
5 star
33%
4 star
22%
3 star
13%
2 star
19%
1 star
13%
9.1
Review score
78 reviews
9.1
Review score
78 reviews
5 star
54%
4 star
24%
3 star
13%
2 star
4%
1 star
5%
8.9
Review score
12 reviews
8.9
Review score
12 reviews
5 star
84%
4 star
8%
3 star
8%
2 star
0%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for Heathwood Assisted Living at Penfield

9.4Review score13 reviews
9.4
Review score
13 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Heathwood Assisted Living at Penfield with 9.4 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Heathwood Assisted Living at Penfield has 13 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.8
Friendliness
4.7
Care Services
4.5
Staff
4.6
Meals & Dining
4.2
Activities
4.4
Value for Cost
4.4
A Place for Mom has scored Heathwood Assisted Living at Penfield with 9.4 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Heathwood Assisted Living at Penfield has 13 reviews with an average "overall experience" of 4.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
Anonymous - Family/friend
Assisted Living
April 4, 2024
4.0
Verified Review
I would recommend it is a wonderful facility and they do have a kind friendly staff
Overall we have been happy and so has my mom. Her experience has been very positive - she has a lot of friends there and the staff, for the most part have been great.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 20, 2024
4.0
Verified Review
Our Experience
Generally speaking, the staff are fine. The rooms are very nice. The clientele are sweet. My only complaint is that the nursing and aide staff could be more attentive, but I believe that is true in most locations. Communication with all staff is sometimes lacking.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Julie - Family/friend
Assisted Living
November 2, 2023
5.0
Verified Review
Would recommend
What our family likes the most about the Heathwood Assisted Living at Penfield is the friendly and helpful staff are great. There are loads of activities available every day, though my mom hasn't really taken advantage of many of them
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Sarah J - Industry reviewer
Assisted Living
June 16, 2023
5.0
Love this community
You will not find a community more welcoming than Heatherwood. The staff are so helpful and friendly. The residents are also very nice, I never want to leave when I am visiting. I highly recommend Heatherwood to seniors looking for options.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 15, 2023
5.0
Verified Review
Perfect fit for parents at crucial time.
I'm very comfortable having my parents there, it is the right place for them. Great staff and they have a family forum quarterly to provide updates and get feedback, and have unique activities for the residents as well. I think that the room sizes are fine, although my parents will never be satisfied. Sometimes there are issues with laundry and getting the room cleaned and they ask me to help with things I believe I'm paying them for, but overall it has been pretty good.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 5, 2023
4.0
Verified Review
Mom is settling in well.
While Heathwood is not perfect and you do need to give it some time to learn the various processes etc., my mom has settled in well and is happy there. And it's great for us daughters too and gives us a lot of relief.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
May 30, 2023
5.0
Verified Review
Would recommend. Great experience. Friendly and empathetic staff.
We have had a great experience at Heathwood - would recommend it to other families. Staff has been great and friendly, and above all, empathetic and willing to listen to family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Trajanka - Toured community
Assisted Living
April 13, 2023
4.0
Verified Review
My Tour Experience at Heatherwood Assisted Living at Penfield
Heatherwood Assisted Living at Penfield was a little too big. It was nice and clean but looked more commercial rather than a feel of a home for my friend.
JH - Family/friend
Assisted Living
March 13, 2023
4.0
Verified Review
Mom is doing very well.
Heathwood Assisted Living is a good place, and my mother has done very well there. She likes the food, people and activities, and her apartment.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Diane - Family/friend
Assisted Living
September 7, 2022
5.0
Verified Review
Great community would highly recommend
The staff members have been very communicative with us regarding anything that happens to our loved ones so we are very appreciative. Our loved ones have a very nice two bedroom apartment and we are very grateful for finding this community it has been the best place for them. Overall the meals are good, sometimes our father does not care for a few items but they do offer different options. They have a ton of different activities - grandparents day, football parties, inhouse activities and day trips. There is a movie theater where they can watch shows.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 25, 2022
5.0
Verified Review
Great place for mom
We went with Heathwoood because it was the closest to where my mother lived so she was familiar in the area and so others could visit her easily. It also had the necessities that she needed at the time as far as the care goes. They have a ton of things for the residents to do. They have a movie theatre, a library, exercise classes, creative writing classes, etc. The doctor who evaluated her here found out she did not need some medications that she was on which was great. The PT and OT have both been wonderful and have helped her so much. I would absolutely recommend the facility to others who are looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 21, 2022
5.0
Verified Review
Worthwhile Place
My loved one was there for a short time and then needed a higher level of care. I just wish I had known about Heathwood a little sooner so we could have benefited from them longer. They offered him more space and it was a nicer facility than he was in before. The staff were pretty good as well.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
5
anonymous - Toured community
Memory Care
May 11, 2015
5.0
Very pleasant staff. Enjoyed my tour and would absolutely put my father here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heathwood Assisted Living at Penfield
August 25, 2020
Thank you for your comment! We are so happy to hear that you enjoyed your tour here and would like to have your father stay with us. We would love to have him!
Viewing 1-13 out of 13 reviews

Neighborhoods
around Heathwood Assisted Living at Penfield

See what the neighborhood has to offer and what’s nearby:
Heathwood Assisted Living at Penfield in google map

Frequently Asked Questions
about Heathwood Assisted Living at Penfield

Heathwood Assisted Living at Penfield offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heathwood Assisted Living at Penfield 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 425-9663 to reach a resident at Heathwood Assisted Living at Penfield.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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