Ark Post Acute Network

Good community, didn't feel like the right fit for my loved one.

It's not the best and definitely not the worst. They are eating sandwiches all the time or the food is not cooked right or overly spiced. Sandwiches for lunch and dinner seems like too much. They are short staffed. They are having trouble finding anyone to come to work. Some of the staff are absolutely wonderful. They treat her good. The management staff seems great and very on top of things. The maintenance man has the best attitude I have ever seen.

This is a great value for the money and the convenient location with a number of amenities at this community. They have all sorts of activities like onsite bingo, trips to the casino and more for the residents to do to stay busy here. The staff are very caring but there seems to be a lot of turnover right now at this community. The tour was good and they gave me everything that we needed. It was a great experience and we choose it over a lot of other locations due to the tour and caring staff.

They advertise that they go and check on the residents every 2 hours and that wasn't happening. This is a nice place if you are more independent, if you need any assistance at all this isn't a good place for them. They have lots of activities like the music and they let you bring in your pets. They have restaurant style dining. The gal in the salon was nice while my Aunt got her hair done. It is really close to family so we could go visit often.I would recommend this place only if you can get around.

My brother was very excited to be moving here.We had invested time moving his furnishings in however right before he was scheduled to move in he fell and broke his hip. He had to spend time in the hospital then onto the rehab place for an additional time. The staff at The Atrium were extremely understanding and nice at the time.

The location appeared to be an older building than others we had previously toured. I think an investment in some area is warranted. The inside looked as old as the outside. The staff was very nice and friendly but because of the appearance of the decor, it just gave a feeling of an old time nursing home.

My mother has recently made the move into this community and she is really enjoying her self for the most part. She enjoys participating in a few of the activities they have available and loves the bingo with her friends. They chef does a great job with the meals and makes sure that all of the residents have well balanced and nutritious dinners. I would recommend this place to anyone interested.

We are at day 10 of my mother in law's stay @ Colonial Care. My biggest concern is there is no communication with the direct staff caring for her. I have made numerous calls & left messages with only one call being returned. Some things don't seem to be as was told to me during the initial visit & interview of the facility. I hope this makes a turn around very soon, if not, I will be removing her from that facility,

It was a little rough at first, but the care is better now. It's definitely better than it was at the last place she lived. It's also less expensive. So we get better care for less money.

I think that they don't really have anyone in charge to make sure that things that are getting done. Everyone is very, very nice but normal things that should get done are not always done. I think they do exercises and birthday parties in terms of activities. It is an older community, and very affordable. Not as fancy, but very clean and the rooms are nice. My aunt is very happy.

Stay away. They serve their residents cold food according to the resident's council during two separate reporting periods.They don't communicate with Healthcare POA concerning health issues or treatments and run a pharmacy scam with Partners Pharmacy.

we toured Lafreniere and we didn't care for it. it wasn't as open and clean as the community we chose. the other community also had better activities and larger living quarters for the residents.

The room was very spacious as were the closets and it had a cutr kitchen; however I felt like I was in an institution and the alarm and sprinkler system and hvac system were ugly.

When we toured the Atrium Assisted Living we met only one person who gave us the tour. As soon as I walked in I knew it was not the right place for my loved one. I felt it was depressing and not as clean as I expected.

We were not terribly impressed with The Atrium. Though the staff was warm and receptive they didn instill confidence regarding their capabilities. Also there was a strong smell of urine in the lobby reception area and the decor was dated and drab--some chairs were tattered with upholstery requiring repair. My husband noted a glass coffee table that may present a hazard to residents should they fall. Regretfully based on our visit I don’t feel this is the place for our loved one who has Alzheimer’s dementia.

40 yr building, not much outside scenery, however rooms are large, bathrooms were outdated cast iron tub would need a cut out for a walk in tub. Sitting & dinning area cozy with sunlight coming through like a natural court yard. Cost not to bad, however, only a 30 day term so price could rise every 30 days if they wanted. Friendly staff, fairly clean,central air/heat,emergency pull chord, stove/oven range and refridgerator. Room could use afresh up on paint. All & all not to bad.

Facility is old and shows its age completely. Staff was very friendly and approachable. There were almost no residents out at the time I went.

My loved one was a resident at Lafreniere and the experience was terrible. I would not recommend this facility to others.

If you are looking for a facility straight of the Twilight Zone, this one is for you. I was mortified and disgusted. I felt so awful for the residents. Upon arriving, I was greeted after about 3 minutes with "you need something?". I was there for a tour. First strike. After entering a locked facility, with dirty keypad and door, we were led past the kitchen. At 3 pm and dinner coming shortly, the dirty dishes from lunch (complete with leftover food) were piled up on carts lining the hallway outside of the kitchen. Strike 2. All of the bedroom doors were filthy. The area around the doorknobs were brown. The bottom half of the door was layered with dirt, I assume from shoes. Strike three. I would be interested to find out what type of bacteria etc. is growing in this place, not to mention "other things". For daily activities, all residents were piled into a small room with a tv. It was warm, and smelled of body odor. The room we were led into so that we had an idea of layout, etc. belonged to one of the residents. Again, musty smelling, unmade beds, and disgusting. If there was a strike 4 and 5, this would be it. Could not wait to exit this place!!!

This place is a complete lie no of this Therapist Visiting Podiatrist Homecare Onsite 24-Hour Awake Staff Visiting Physical Therapist Nurses on Staff Visiting Nurse Visiting Speech Therapist Medication care managers / Medication Technicians Nutritionist / Dietician IADL Assistance Full time activity director is right don't none of these people come here the Director of the atrium is a complete clueless about this building they work they employee to hard and don't pay them enough money the people at the front desk don't no nothing and the bookkeeper don't no nothing but how to ask for money I ask them about the Internet for my mom they told me they don't supply Internet for my mom I'm paying 3000 damn dollars and I can't get no internet for me I love the nurses if I need to no anything ask them because the people in the front don't no nothing don't bring your love ones to this place the cna and pca are the ones who need to be paid more then the people in the office thanks to the pca who took care of my mom I would pay y'all millions of dollars to you y'all but I don't have this place lie get rid of the receptionist and the two women in the office they don't make this place feel good