Comfort Care Senior Living

The reason I chose this place was location to me, overall appearance and price. They have taken good care of my mother. Most seem to really care, everyone is friendly and nice. The weak link is the food but overall a nice place.

My loved one is currently a resident at Shelby Comfort Care. This is a good facility! I would recommend them to others.

We chose Shelby Comfort Care over other facilities that we looked into because of the value for the money as well as just how nice the facility is. We have been very pleased with staff & facility at Shelby Comfort Care.

There is alot of staff turn over. Because of this sometimes care items get missed. For example hospice changes med orders and staff was not aware. Also, they at times weren't aware of the diet ordered. This is a great assisted living but if the patient requires full care it is more challenging for the staff.

They were very easy to work with. I would recommend, when you consider the cost.

My mother is currently a resident at Brighton Comfort Care. The staff are communicative and let us know what my mother might need to live her best life. The housekeeping is quite amazing. I have never seen the living room to be unclean, and my mother's room is well kept. The dining area is also well kept up and clean. The food is tasty and varied. The staff are helpful and caring. At this time, I would recommend this facility to others. I believe it to be head and shoulders above any of the other facilities that we had seen.

Livonia Comfort community was a good place for our loved one for his finally resting days in their memory care unit. Based on the experience we had with the community, we would recommend them to other families.

Overall we had a good experience at Reed City Fields, and I would recommend it. With all the problems my mother had, I think they took very good care of her.

August Haus is a nice place overall. You definitely have to stay in touch with them and take care of issues. It may take a few calls or visits, so be persistent.

They are understaffed so sometimes unable to respond in a timely manner. When it comes to the meals they do not grind meat as requested. Many repeat pasta meals. May be due to having lost chef soon after mom moved in and unable to replace. Often times the nurse and director cook the meals. Seem to have a variety available but mom chooses not to participate. She would welcome a Bible study to attend. If promised services were provided, it would be fair. Laundry and sheets not washed/changed in a timely manner. Sometimes sheets are not washed and changed weekly. Recently when I approached director to inquire, sheets were removed but not replaced until the next day when I asked for sheets so I could make the bed. This is not okay.

My father loves it at Reed City Fields, and he loves the staff. . . He misses his home, but is safe and secure here. He is well cared for and taken care of. Our experience is only with the secured area. I feel I can breathe again.

They were generally on top of things. The care was very good. Overall, I would recommend to other famlies.

Great place for care. Would put myself there. They could use more help with nursing staff 24/7.

I feel my loved one is very safe there. People know his name and greet him. They're very caring with him. They're trying to make things so that he's happy. I like that the fee is the same for everybody, so as his memory gets worse, the cost won't keep increasing. The inside of the facility is really nice - and much improved with the new administrators, although the outdoor areas and landscaping could use some work. (I understand that when times are tough, that's probably the last thing on people's minds). The only thing negative I have to say is that it bothers my loved one seeing people in the dining room who have to be fed. It makes him feel more like he's in a nursing home rather than assisted living. He's not a fan of the food either, although part of that is on him since he won't ask for substitutions that are available.

For the most part this has been a good experience. There have been glitches; however, I believe this is because of a change of management. This is a good place, and the community is smaller. I feel the residents get more individualized attention here. I heard they have hired a new chef. The food can be hit or miss. I wish the meals could be better for my loved one. There should be more activities for the residents to participate in.

So far we're pretty happy with them. I would like more communication. But overall, they're very good. Everybody is super friendly and nice. It always appears clean when we go to visit, and there are only odors every once in a while.

This is a great place that is reasonable priced. Nice and kind people work here. The staff were always available to answer my questions or concerns the family had.

It's very clean, and it doesn't smell like a typical nursing home. They have a sunroom with couches - a nice sitting area with lots of windows where the residents watch for birds. There's also a back patio where you can sit, railed in, when it's warmer outside. They have church services, puzzles and things, all kinds of magazines, a community TV. The residents can walk up and down the corridors there and get exercise. At Christmastime, they gave the residents a big gift bag with a blanket in it, and my loved one a shawl, some snowmen socks, and some candy. At Halloween, they could go around and pick out their candies, kind of like Trick or Treating. They do lots of different things with the residents. Once a week they show a movie where families can come too. It's just nice there. And I thin it's a excellent value. I also like that I can come and pick up my loved one anytime for an outing, or even have her stay with me overnight, which is more laid back than what a nursing home would be.

The owner was amazing, sweet, and kind. I would recommend this community to others based on my experience.

Communication between the staff and the families could be better. The response time between calls could be shorter. I would recommend this community to others