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8.4
Review Score
40 Court Street, Westfield, MA 01085
I rate them all 5's. Right from the help I received from your organization through ever aspect at the Arbor's. I think the Arbor's is a fantastic facility and the staff was outstanding going above and...
130 University Dr, Amherst, MA 01002
The staff at The Arbors at Amherst are professional and caring. The food is excellent tasting, well prepared and very appealing. Everyone who works at the facility greets you with a smile. We arrived one day...
763 County St, Taunton, MA 02780
The onboarding could be improved. We had to iron out a few things over the first few weeks that I believe should have been dealt with on day one or two: laundry, hair washing regimen, communication on...
140 Franklin Street, Stoneham, MA 02180
My loved one is currently a resident at The Arbors at Stoneham. Overall, this facility is not a bad place and the staff try their best, they just need more help. The director of the Memory Care unit is nice...
15 Meridian Street, Greenfield, MA 01301
I was always getting quick replies via email whenever I had a question about adding money or if my MIL needed something. Also ongoing communication with onsite staff during visits. Room size was...
929 Memorial Dr, Chicopee, MA 01020
We are very happy with where our loved one is at, we would not move her for any reason. It is a lot of money but for someone who takes advantage of all the different amenities that are offered it is worth...
655 Straits Turnpike, Watertown, CT 06795
The staff are friendly and seem to take good care of the residents. I have heard complaints about the food. They have recently changed their Chef so it might be better. I don't have first hand experience...
123 West Road, Ellington, CT 06029
I'd say the staff is friendly and helpful and definitely seem to have the residents best interests in mind. It is a little more expensive than some other places in the area, but more than worth the...
The Ivy at Ellington is the newest assisted living residential community from The Arbors Assisted Living Residential Communities. Ellington has its roots as an agricultural community as well as a resort community with Crystal Lake within its boundaries. Conveniently located in Ellington,...
21 Broadway Rd, Dracut, MA 01826
The staff has been very good. The food is pretty good. The price is very affordable. My loved one is very comfortable, pretty content and happy to be there. I picked this community because the location is...
The Arbors is unique in that it is a third-generation family owned and run business with a well-established work ethic and the drive to make a difference in people’s lives. Fairness is of the utmost importance for family, pricing, staffing and residents. They work hard to provide a quality...
Review Score
114 reviewsOut of 10
5 star
65%
4 star
24%
3 star
8%
2 star
3%
1 star
3%
A Place for Mom has scored Magnolia Management with 8.4 out of 10 using our proprietary review score based on 55 reviews in the last 2 years. Over all time, Magnolia Management has 114 reviews with an average "overall experience" of 4.4 out of 5.
My dad is happy here. The staff is wonderful. They communicate frequently with my family with status updates. They know my dad and are attentive to is needs. The nursing staff pays attention to details. The apartment is beautiful and the setup is great. The community is tastefully decorated and kept nice and clean. The food is pretty good. They have 3 meals a day. They have list of daily activities he can join and have frequent special events. They have a pool table and he loves that. He is playing cards with other residents. They have a nice outdoor area and beautiful sunrooms on each level. I would highly recommend this community.
5
5
5
5
5
The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
I love this facility. It’s very positive and it’s a smaller facility. Unfortunately, my Father’s needs exceeds what The Arbor’s offers but, they are doing everything they can to accommodate him. What I really like is that they helped me find a skilled nursing staff to be with him. They coordinated everything for me and we have a plan of action if he furthers in his condition. The staff takes really great care of him. Even all of the residents here looked very well taken care of. They look like they are freshly showered and they have fresh clothes on. No one here looks uncared for. They actually have a nurse that specializes in foot care that comes in and clips toenails and addresses any problems with the residents feet. They bring in a lot of services in house to make the residents happy. I highly recommend this facility. If anyone were to come to me and ask for a place, I would recommend this one anytime.
5
5
5
5
5
The Arbors at Greenfield in Greenfield, MA
3.9
(8 reviews)
After a year of declining health I moved my Mom into The Arbors in June and couldn't be more happier. Mom initially didn't want to go, but I asked her to give it 30 days. Everyday since she thanks me for "letting" her come live here. She's busy throughout the day with fun and engaging activities and movie time early evening. I tell my Mom she's living in a 5 Star hotel because it's such a beautiful place and she eats in the restaurant everyday! The food smells SO good and must be delicious since she's gaining much needed weight! Every staff member is is kind caring & considerate of Mom's needs and continually keep me informed on how she's adjusting. I am relieved to know Mom is in s safe place.
5
5
5
5
5
The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
This place is gorgeous. Brand new facility. Larger 1 BR and good size studio both with kitchen/kitchenettes. Granite counter tops. Beautiful bathrooms with multiple timer settings for lights and heat lamp. Big walk in showers with safety seats and hand rails. Family owned and run business. Lots of activities, bus trips, flexible meal schedules, etc. All-inclusive except phone and cable TV. Beautiful.
5
5
5
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5
The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
We looked at quite a few communities ranging from the South Shore to the North Shore and this was the best fit. It is close to my mother's doctors. The community itself is almost brand new only a couple of years old it is always bright and shiny very well kept and clean. The staff is amazing here they know the residents by name and the family members they are so nice. My mom does the activities and goes to the social events. She loves the food and the only complaint she has is the portions are too much.We would highly recommend this community.
5
5
5
5
5
The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
My mom moved in to the Arbors in June. She loves it! The staff are wonderful and happy. The food is amazing. My mom is happier than she has been in a long time. I would highly recommend this community.
5
5
5
5
5
The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
I moved my Mom in to the Arbors at Dracut in June. The staff has been wonderful. The food is amazing! The staff is kind, caring and seem to love their jobs. My mom is happier than I have seen her in a long time. I would highly recommend this community.
5
5
5
5
5
The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
I like knowing that my father is doing good with the care of the nice. He likes the menu of the meals that are offered. The community is clean and he likes the enviroment. The staff offer him to participate with the other residents. We would recommend this community for the excellent care for other families.
5
5
5
5
5
The Arbors at Amherst in Amherst, MA
4.6
(7 reviews)
Bright and clean, lively atmosphere with lots of residents coming and going - hopping on a mini-bus as we arrived, attending WII Bowling inside, and constantly on the go in twos or threes through the halls as we toured - we had an overall impression that it's a beehive of activity, and we were only there an hour! Conveniently located in Chicopee and they seem to take full advantage of the nearness of community concerts, local restaurants, and shopping. A beautiful, modern facility.
5
5
5
5
5
The Arbors at Chicopee in Chicopee, MA
4.5
(10 reviews)
The tour person was fantastic. The rooms were nice. They offered more activities, and they were more reasonably prices.
The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
We like the place and feel it is the right place for my loved one. There have been a couple of times for the staff took longer to get back to me than I had anticipated. The community was able to walk us through the integration of our loved one into the community. Also, let us know the timeline that it would take for our loved one to adjust to the community. The staff are responsive to my loved one's care needs. I would recommend the community to others for their loved ones.
5
5
5
5
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5
5
The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
The Ivy community as a warm and welcoming atmosphere to it, the place is pleasant and has no fowl smells. The food is decent and delivered and served mostly on time. Everyone has been pleasant to work with, and we think the value for cost is pretty good and right on par.
4.5
4.5
4.5
4.5
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4.5
4.5
The Ivy at Ellington in Ellington, CT
4.1
(11 reviews)
We chose this facility because it was in her hometown and we liked the common rooms and individual room sizes, and the lovely courtyard where they have picnic tables and residents can do some gardening. The staff I met were also very friendly. They have 2 sizes of rooms so you are able to choose based on your needs. The bathrooms are very large. They do have a respite room here also which is very nicely furnished. So if someone is thinking about moving in, you are able to try it out for 30 days. Or if your family member you are staying with leaves town and you need a place to stay, it is a great option. They also have memory care on the second floor. I would recommend this community.
5
4
4
4
5
4
3
The Arbors at Chicopee in Chicopee, MA
4.5
(10 reviews)
The staff are friendly and seem to take good care of the residents. I have heard complaints about the food. They have recently changed their Chef so it might be better. I don't have first hand experience on the food and I don't fully believe my father because he complains about any food that's not European.
5
5
4
5
5
5
4
The Ivy at Watertown in Watertown, CT
4.9
(20 reviews)
I'd say the staff is friendly and helpful and definitely seem to have the residents best interests in mind. It is a little more expensive than some other places in the area, but more than worth the difference, particularly with individual rooms.
4
4
4
4
4
5
4
The Ivy at Ellington in Ellington, CT
4.1
(11 reviews)
The onboarding could be improved. We had to iron out a few things over the first few weeks that I believe should have been dealt with on day one or two: laundry, hair washing regimen, communication on family visits. The staff have been great. Housekeeping great. The meals are excellent. I would recommend this facility to others.
5
5
5
4
4
5
3
The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
Overall The Arbors at Taunton is a very good place. It is kept clean and neat. The staff is welcoming and I/she feel safe with her living there. They have been great to get her involved in activities and always appreciating of her helping other tenants. Sticker shock on any of these facilities is overwhelming. But, she is safe there and isn't looking to leave or say anything negative about it. Everyone is different and has different needs. This location suits her and her abilities for now. I would suggest it be looked at pending the potential tenants needs. I can't say anything bad about them. Always room for improvement. They are great to deal with.
5
5
3
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5
5
3
The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
The staff at The Arbors at Taunton are super friendly and they are constantly having events for the residents and invite family to come join as well. I think more effort could be made with cleaning. There are some stained fabrics on chairs and carpets that should probably be replaced. But they do seem to focus on the care and the well being of the residents. I would recommend them as their prices are fair in comparison.
3
5
4
4
4
4
4
The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
My loved one is currently a resident at The Arbors at Westfield and everything at this facility has been mostly good for her so far. Most of the staff are very friendly and helpful. It takes maintenance a very long time to accomplish things. Also, my loved one's apartment building seems to have an issue with cooling down. The building is very hot. The move in process was okay. Communication with the family is okay. I would probably recommend The Arbors at Westfield to others, but we will see.
4
4
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4
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4
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The Arbors at Westfield in Westfield, MA
4.6
(14 reviews)
What stuck out about The Arbors at Taunton was that the facility was a round circle format, and very well appointed, and seem very quaint and cozy versus big and spacious and spread out. Even though the staff does a difficult job, they always take time to stop and really listen to questions and concerns presented to them and make an effort to remedy and follow through which we appreciate. I highly recommend The Arbors.
4
4
4
4
4
4
4
The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
There are 9 total Magnolia Management Facilities.
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