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8.9
Review Score
136 36th Ave SW, Cedar Rapids, IA 52404
I have been very pleased. My husband had to be in another facility for 9 days before I found Corridor Crossing Place. It was a huge facility, no windows, no outdoor area and cost more, I was very happy that...
Our goal is to create an environment that makes you feel at home! We invite you to continue to share experiences and make new memories, while being part of a community that truly cares. Enjoy your private apartment and let us take care of housekeeping, cooking & laundry. Your friends are...
10451 Linn Station Rd, Louisville, KY 40223
Pinnacle of Louisville is a wonderful facility. We are so happy we moved our mother to this facility. All the staff from head down are so caring & loving. Price is reasonable compared to others & benefits...
Park Louisville is a personal care community dedicated to enhancing quality of life by enabling residents to continue their daily routines with as much independence as possible. Every detail of the building is designed with the safety, security and personal freedom of residents in mind. Homelike...
1880 Fairground Rd, Greenville, MS 38703
We are pleased with how our loved one is settling in at the Valor Manor. It is a clean and well-kept community. The atmosphere is warm and inviting. They are very welcoming to our family members when we come...
We provide our residents with lifestyles, housing, care and services in comfortable surroundings.
108 Clarington Drive, Southaven, MS 38671
Everything was great. The staff was always pleasant & always answered any questions right away or found out the answers to the questions that they did not know. What stood out about Pinnacle was their...
Hermitage Gardens of Southaven is a beautiful, 55-suite retirement community offering Assisted Living and Alzheimer's Care. Step inside our doors and discover charming assisted living with a distinctive grace reminiscent of Southaven's celebrated history. Personal touches create a community rich...
Review Score
78 reviewsOut of 10
5 star
53%
4 star
24%
3 star
16%
2 star
4%
1 star
6%
A Place for Mom has scored RSL Management Group with 8.9 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, RSL Management Group has 78 reviews with an average "overall experience" of 4.2 out of 5.
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The Pinnacle of Louisville in Louisville, KY
4.2
(23 reviews)
I was not really fond of this community. The tour was fine and the person that lead us around was great and very attentive.
The Pinnacle of Louisville in Louisville, KY
4.2
(23 reviews)
One of the things I have noticed is that the first day I was there they sent residents in for lunch, by the time everyone was seated they sat there for almost an hour before the food was brought to them with no drinks. When they were served they were on very cheap paper plates and plastic silverware, so I do think the food service could be improved. I know they are short staffed, but they do really have some great staff members that work here as well.
The Pinnacle of Louisville in Louisville, KY
4.2
(23 reviews)
The staff is really nice. And it's a clean facility. I don't think they give enough care to the patients, change diapers enough, etc., but that's me. But the staff really are very nice, and so are the people who live there. My loved one seemed to like the food. He actually ate everything, which is unusual for him. They do offer activities if you choose to participate.
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The Pinnacle of Southaven in Southaven, MS
4.1
(8 reviews)
[name removed] was WONDERFUL! She was helpful, empathetic, open, honest.....! Wonderful person for the job. Then there were the three sisters that worked there. They were awesome. I saw one more so than the others and she knew what she was doing, took charge and was confident. Good workers. While my relative was bedridden, I was disappointed in some of the aids. They seemed inexperienced. One didn't know how to give water to my relative. I had to help hold his head up and help her. The aid was lost on that task. I was told that my dying relative would be checked on every 15 minutes during the night. I would have liked to have stayed in the chair in his room because he was near death but I got the feeing they didn't want me there. While my relative was bedridden and mostly sleeping or in a coma and not responding to commands, the staff was still give morphine in liquid form. How is someone in this condition going to swallow this without choking? Shouldn't this be given in shot form at this point or in an IV? Then there was the front door. On the weekend when I was trying to get in and I knew my relative was close to death, it took forever for someone to let me in. (The people that live there said the same thing.....no help when they call). When a lady finally came, I told her my relative was dying but she had me wait and ran off. She came back and had me wait again by the Gardens door and ran off. That took a few minutes which seemed forever. By the time I got in, I was only in the room 30 seconds before my relative died. When they turned on the light, my relative had foam the same color as morphine running down the side of his mouth. The aid said she had just checked him half an hour ago. What happened to 15 minutes? I'm wondering why Corridor isn't more equipped or capable of dealing with hospice care. We were in touch with the hospice nurse but she left the care to your facility. Also, my relative was on his THIRD day in bed when we came to visit yet no one called us to tell us that he was that bad. My feeling is that the aids are not qualified enough to handle this situation. While we were there three days in a row, I never saw them turn him on his side or in a different position so he was always on his back. I'm sure he was on his back for four days straight without a change in position. What is up with that? Disappointment with end of life care.
3.5
3
1.5
3
3
Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
My mom was only there for a respite stay while we were on vacation for a month. My mom had a hard time adjusting and I think the the staff could have done more to help. They were informative during the intake process and they did answer my questions but they were not pro active when it came to care. I felt she was safe while she was there. The food was okay. The community was a little plain compared to other options in the area. It would not be my long term pick for my mom.
4
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The Pinnacle of Louisville in Louisville, KY
4.2
(23 reviews)
This community seems to be going through some staffing changes and we have noticed that some of the residents rooms are not being cleaned very well. I feel they have not followed through on some of the promises that were made in the beginning. They offer a fair amount of activities and they go out on Mondays and Fridays. This community does work with residents regarding the cost of living there. We are hoping that things will improve as they are doing some remodeling and hiring some new staff members.
3
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Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
Rooms are just bedrooms with very limited storage. Lots of activities and friendly staff. Common shower area. Not assisted living.
3
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3
Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
Wonderful people, but not as homey as Bickford.
3
3
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Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
[name removed] was WONDERFUL! She was helpful, empathetic, open, honest.....! Wonderful person for the job. Then there were the three sisters that worked there. They were awesome. I saw one more so than the others and she knew what she was doing, took charge and was confident. Good workers. While my relative was bedridden, I was disappointed in some of the aids. They seemed inexperienced. One didn't know how to give water to my relative. I had to help hold his head up and help her. The aid was lost on that task. I was told that my dying relative would be checked on every 15 minutes during the night. I would have liked to have stayed in the chair in his room because he was near death but I got the feeing they didn't want me there. While my relative was bedridden and mostly sleeping or in a coma and not responding to commands, the staff was still give morphine in liquid form. How is someone in this condition going to swallow this without choking? Shouldn't this be given in shot form at this point or in an IV? Then there was the front door. On the weekend when I was trying to get in and I knew my relative was close to death, it took forever for someone to let me in. (The people that live there said the same thing.....no help when they call). When a lady finally came, I told her my relative was dying but she had me wait and ran off. She came back and had me wait again by the Gardens door and ran off. That took a few minutes which seemed forever. By the time I got in, I was only in the room 30 seconds before my relative died. When they turned on the light, my relative had foam the same color as morphine running down the side of his mouth. The aid said she had just checked him half an hour ago. What happened to 15 minutes? I'm wondering why Corridor isn't more equipped or capable of dealing with hospice care. We were in touch with the hospice nurse but she left the care to your facility. Also, my relative was on his THIRD day in bed when we came to visit yet no one called us to tell us that he was that bad. My feeling is that the aids are not qualified enough to handle this situation. While we were there three days in a row, I never saw them turn him on his side or in a different position so he was always on his back. I'm sure he was on his back for four days straight without a change in position. What is up with that? Disappointment with end of life care.
2.5
2.5
2.5
2.5
2.5
Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
They care more obout the remodel then the actual care of residents. My relative and other residents have been robbed and the person still works there. The food is too spicey for the age of residents. But what really surprised me was how inexperienced the director is and definantly over her head. Since she came to this facility the care of residents has gone down tremendously. I'm now seeking a new place for my relative. So my recommendation is fi d somewhere else.
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1.5
3
Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
They still owe me a refund and I have not received it. I took my father to the hospital because he was dehydrated. The staff was friendly but the CNA's did not chart liquid or food intake. My Dad was lost one time in someone elses room. I never saw anyone mop or clean the rooms or bathrooms. Food SUCKED! i am mad that I never received my prorated refund.
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4
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The Pinnacle of Louisville in Louisville, KY
4.2
(23 reviews)
They have no communication. The people [removed] and she needed more help than they were able to give. They have done a very poor job with taking care of her. I would not recommend them to anyone else. They are extremely overpriced.
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5
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Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
I wasn't too impressed with this place. It's very depressing and I wasn't too impressed with the cleanliness, it wasn't clean at all and they only had a common shower for everybody, they didn't have any showers in their room and I didn't like that. Mostly it was liek a nursing home or a place people would go when they got out of the hospital.
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Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
Mayvil was not professional. Staff were unaware of how to handle situations and the place was dingy. My dad fell after a week and I was told that since I moved his stuff out by June 15 he would be refunded the money for half a months rent. I contacted Mayvil having to leave messages since no one answered and sent an email but never was contacted. I want to Mayvil to talk to someone but after 30 min I was taken to s room with an unmarked door and told that there was New management. They gave me a phone number to call but I got no answer. I was told that I would need to contact three old company. I still have not gotten a refund After my dad’s short stay from 6/5-6/10 when he fell, was hospitalized, and told he could not go back since he was a 2 person assist.
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Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
Do not send your loved one they are not watching your loved one ,I pulled my mother out do to head nurse !place went down hill she let go good help hired staff who play games on cell phones and take cigarette brakes every 10 minutes There are other reasons I took mom out I tried to have the issues taken care of But they didn't care DON'T SEND LOVED ONE HERE !!
0.5
0.5
0.5
0.5
0.5
The Pinnacle of Louisville in Louisville, KY
4.2
(23 reviews)
Don't let them fool you. Mayvil has been promising remodeling for a couple of years. New front office staff once a week. I pulled my relative when we found out they were being showered and cared for by people who didn't even go to college, and weren't certified to take care of them. No Cna's just regular people, working in an assisted living. Sharing a big shower room? Gross. Chunks out of the flooring. Stained carpets. Staff will tell you all about the holes in the ceiling from raccoons and other animals in the ceiling. It's probably the worst place I've seen.
0.5
0.5
0.5
0.5
0.5
Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
Out of all the places I have toured with my mom, this is easily the worst. The smallest rooms. They have all new front office staff, every time. Really run down. Always a promise of remodeling... for over a year, no remodeling done. One care giver wasn't even a cna taking care of people and giving them baths. It's bad.
0.5
0.5
0.5
0.5
0.5
Corridor Crossing Place in Cedar Rapids, IA
3.9
(43 reviews)
There are 4 total RSL Management Group Facilities.
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