Willow Ridge Senior Living, LLC

My mom has been at the Atria Penfield, New York for three weeks and she has enjoyed every minute. Activities are continuously filling her day and she has interfaced with other residents very nicely. The care has been great!! I must give an enormous amount of credit to Jeff LaGoy, an employee of A Place for Mom. Jeff was a true professional from beginning to end in the placement of my mother. He answered all questions and recommended some outstanding assisted living facilities here in the Monroe County area. Jeff provided valuable insight relative to The Atria Penfield in terms of costs and benefits. I can honestly say that without Jeff's assistance this placement and subsequent transition of my mother would have been more difficult.

They are doing pretty good, I would give them a five. We haven't had any complaints. The food is good. They were pretty comparable to other places we looked at.

We're very pleased by how things have turned out with Atria Greece! The staff here is just amazing. They're so friendly and so accommodating! My loved one can be difficult to deal with, but they have worked very hard to make sure he feels at home and that this is a positive experience for him. The facility itself is well kept and clean, and they have a lot to provide for their residents.

They were absolutely wonderful. My Mom was very pleased. I was very comfortable leaving her there. It was just wonderful. They took wonderful care of her. The food was wonderful. They cook with no salt which is good. They had a lot of activities. They kept them busy. They took them to church and karaoke. The rooms were very clean and comfortable. They are very nice. The staff was wonderful. My mother says the food is excellent.

We toured this community while looking into care options for a loved one. Atria Greece seemed like a very nice place, overall! It is a smaller community, and the facility itself was gorgeous, and the staff we met on the tour were friendly and knowledgeable. The community felt very high end, and was also on the expensive side.

I would say my brother has acclimated very well there and we haven't had any issues. Everyone is friendly and he seems to like it.

I enjoyed touring Atria, and found everything to be safe, clean, pleasant, and very welcoming.

I cannot say enough good about Atria of Greece. Mom has been there in Respite Care while I'm back in CT selling my house, and she feels happy and comfortable. Very well fed too! The food is just great.. Perhaps the most outstanding thing about Atria is the caring spirit of the staff. They are all so anxious to please and went out of their way to make my mother feel welcome from the very first moment she got there. She has a beautiful room, and lots of activities to choose from if she feels like it. Sometimes she just likes to sit outside and enjoy the beautiful gardens. Atria is a wonderful place and I'm so glad I chose it for my mom.

This was a luxury place. They had a mahogany bar, leather in the cinema. I didn't like that they had open stairwells though. It was beautiful with the paintings and the woodwork.

It's wonderful my dad is very happy. Every day, every hour, all the time there are things to do. The food is superb, he raves about how great the chef is, and they get to pick what they want from the menu. They take him to church on sundays. He is just being taken care of they do his laundry and everything. I feel great! I can go on vacation and know he's being taken care of.

I really love it but there's a few faults. My dad loves it there but he's bored, he's 98 and very good mentally, but he would like more card games and things like that, they don't do enough as far as I'm concerned. They have game nights but they just put the board games on the table and expect people to come down to them. I think it's very neat, he has had some money stolen, but that's going to happen anywhere you go and it's his fault. I told him to put it in an account someplace and sure enough it was gone. I think it's super clean, the meals are delicious, I do like the fact that they have a doctor on call there, she has been unavailable since he's been there because they were training, but we have a meet and greet next week. They found some early congestive heart failure, but it would be nice, if they found something, to have a doctor on call because in the bad winter, when you're 98, getting dressed and going out is difficult. The transportation is wonderful and Randy would take him anywhere but it would be a hardship on him. He did like the fact that they would guarantee him that if he ran out of money, because they don't take medicaid, that they would let him stay there on what he brings in. Right now I'm thinking he'll live another 7 years and at that stage of the game, if he really does have a problem with finances it wouldn't be a problem having him there on what he takes in; so that's a huge peace of mind.

This is a good place, and the staff is friendly. The staff tend to look after for your loved one. My loved one has been well taken care of. There are activities available for the residents. There is a large tv for the residents to watch, puzzles, music, games, and more for the residents to choose from. There is also a library and an activities room. A gardening club is another option as well for activities. This is overall a very good place. We have been pleased with our experience. I would recommend the community to others for their loved ones.

This was a better place and community it was just too far for my personal preference to where I wanted my loved one to be. I wanted to be able to get to my loved ones faster.

My loved one had a beautiful room. This community has walkways, and gardens. The med department was a little iffy. The activities included cooking, sewing, cards, every Sunday they took car rides. They even had line dancing. All of this was prior to Covid as an activities.

The staff was great about treating each resident personally. They did a great job of being personal with the residents and they made sure to get to know them and their families. The staff was always very friendly and responsive. They were quick to respond to our requests. The grounds of the community are also very pleasant. We hit some road pumps initially, however they were very good about coming up with solutions. The room my father stayed in was also very impressive. The manager clearly cares a lot about the staff and residents. The social worker on staff was also very friendly and took the time to talk to us. The chef does an absolutely outstanding job as well. The dining room was very elegant and they did a great job with making it feel welcoming. The care we observed towards the residents was excellent. We can't say enough good things about Atria Greece.

This community felt like home for the 6 plus years my aunt lived at Elmcroft. At first I thought it might be too fancy, too pretty, but felt the warmness very quickly. They not embraced my aunt but her # 1 daughter, her dog! That is a rare thing these days to see kindness for every living thing, but they had it there! Thanks for all you did and do for others!

Things are going really well for mom at the Atria Penfield. The staff is very kind and friendly. They go out of their way to know the residents and what their needs are and make them feel comfortable. The atmosphere is warm and inviting. The staff and the residents are very welcoming. I have even made new friends there myself. The food is excellent. I have dined there with my mom and there is a good variety of healthy choices. And if you don't like what is on the main menu there are other options to choose from. You would never go away hungry. They also have a Bistro room that has cookies, coffee, sandwiches available throughout the day. enjoy the staff they learn what the resident s They offer a variety of activities for the residents. My mom really enjoys going to the in-house salon to get her hair done. I would highly recommend this community to others.

My mother in law has only been at Elmcroft for about a month so it is difficult for me to be detailed in this review. However, I can say that the facility is very clean, the rooms are spacious, [Removed] is very engaged in activities, and the staff is very friendly. The one thing I wish Elmcroft would make available for my mother in law is a secure place for her to spend time outside enjoying the nice weather. She is not allowed to sit outside because she is a wonder risk. She sees other people sitting outside and gets very frustrated when she is told she cannot sit outside. There is a small courtyard down in the memory care unit. They let her go down there to walk around outside but she gets very depressed when she goes into the memory care unit because the residents there are near the end of their life. It depresses her when she sees it. Other facilities offer lovely courtyards with flower beds and pretty gazebos with comfortable places to sit. I think [Removed] would enjoy this very much. I am giving serious consideration to moving her because of this.

Outstanding. Parents very happy and care staff fabulous. Long term staff and care people there for years. Strongly recommend.

My Mom has been living at Atria a little over six months now. Mom has kidney and heart disease. When she first arrived at Atria her kidneys were showing high phosphorus and potassium levels. Since dining at the Atria her levels are now normal for her age! Thank you Dave and the dining staff for the fantastic healthy food served. Even Mom's doctor stated "what are they feeding her, very good!" I recommend Atria to all who need assisted living, It's a fabulous place with terrific people working and living there. Also, clean, homey, and beautiful grounds. Thank you, Tina and staff for all of your loving care.